AI Customer Support Platform Built for Every Team
Everything you need to deploy a production ready AI customer support agent without stitching tools together. One unified platform covering every channel, every language, and every support use case.
Custom AI training
RAGChatbot automatically learns from your website, FAQs, PDFs, knowledge base, support articles, and business documents. Create a custom AI chatbot that provides accurate answers using your company specific content instead of generic AI responses.
- 40+ file formats supported
- Automatic re indexing on content change
- Semantic search across all sources
- Hallucination prevention built in
95+ languages
Deliver customer support worldwide with an AI chatbot that understands and responds in more than 95 languages. Help customers in their preferred language without hiring multilingual support teams.
- Auto language detection
- Custom glossaries per brand
- RTL language support
- Dialect aware responses
Lead capture & qualification
Automatically capture visitor information, qualify prospects, and route high intent leads to your sales team. Turn your AI chatbot into a lead generation and customer engagement channel.
- Smart in chat qualification forms
- HubSpot & Salesforce sync
- Intent based lead scoring
- Webhook support for any CRM
Hybrid AI + human handoff
When a conversation requires human expertise, RAGChatbot transfers the chat to your support team while preserving conversation context and customer history.
- Intent based escalation rules
- Sentiment analysis triggers
- Full transcript handoff
- Agent context panel
I need a refund for order #4821
I can help with that. Let me check your order status...
This is urgent, I need to speak to a real person.
Native integrations
Integrate your AI chatbot with CRM platforms, help desks, ticketing systems, communication tools, and business applications to automate workflows and improve productivity.
- Zendesk & Intercom native
- Crisp & Freshdesk support
- Slack notifications
- REST API & webhooks
Compliance & security
Protect customer data with enterprise grade security, encrypted communications, GDPR compliance, access controls, and secure data processing practices.
- SOC 2 Type II certified
- GDPR & HIPAA compliant
- EU/US data residency
- SSO & RBAC
Analytics & insights
Track conversations, identify knowledge gaps, measure chatbot performance, and gain actionable insights into customer needs using advanced analytics dashboards.
- Real time deflection metrics
- CSAT tracking
- Knowledge gap detection
- Daily email digest
Functions & actions
Enable your chatbot to perform actions such as booking appointments, creating tickets, updating records, collecting information, and triggering workflows.
- Natural language triggers
- REST API connector
- Pre built action library
- Custom function builder
Quick prompts & icebreakers
Increase engagement by displaying suggested questions, quick replies, and predefined prompts that help visitors discover information faster.
- Fully customizable prompt list
- Shown on chat open zero friction
- Drive users to high value topics
- Works alongside free text input
RAG Training & Feedback Loop
Use Retrieval Augmented Generation (RAG) and feedback mechanisms to improve chatbot responses, reduce hallucinations, and ensure answers remain accurate and relevant.
- Review full conversation history
- Approve or correct any answer
- Knowledge gap auto detection
- Continuous improvement loop
Customize appearance
Customize colors, logos, icons, welcome messages, and chatbot appearance to create a seamless branded experience across your website.
- Custom logo & brand colors
- Widget name & welcome message
- White label no Unified RAG branding
- Live preview before publishing
Chat history
Access previous conversations, review customer interactions, and maintain context across support requests to improve customer experience.
- Full conversation transcripts
- Search & filter by date, topic, outcome
- Per message performance scoring
- Export for compliance or analysis
Public API
Use the RAGChatbot API to build custom applications, automate workflows, connect external systems, and extend chatbot functionality.
- Full REST API with OpenAPI spec
- Auto retrain via API on content change
- Webhook event streaming
- API key management & rate limiting
Use cases
AI Chatbots Tailored to Every Industry
Unified RAG adapts to your industry's specific needs, compliance requirements and customer expectations.
E-commerce
Unified RAG for e-commerce automatically handles order tracking, returns, and shipping update questions, reducing 'where is my order' (WISMO) tickets by 80% with 24/7 coverage.
SaaS & Tech
Unified RAG for SaaS companies answers product questions, troubleshoots issues, and routes complex bugs to engineering, with a 71% deflection rate and instant onboarding help.
Healthcare
HIPAA-compliant patient support, answering FAQs, scheduling appointments, and routing urgent cases to staff automatically.
Education
Education supports students with course questions, enrollment, financial aid, and campus resources in 95+ languages, 24/7 with continous support.
Financial Services
Financial services answers account questions, explains products, and routes complex issues to advisors, with SOC 2 and GDPR compliance built in.
Travel & Hospitality
Unified RAG for travel and hospitality handles booking changes, cancellations, upgrades, and local recommendations, serving global travelers in their own language.
Developer Tools
Unified RAG for developer tools answers API questions, surfaces relevant documentation, and routes complex issues to your engineering team with full conversation context.
Agencies & Services
Unified RAG for agencies offers a white labeled chat widget, multi brand dashboard management, and a reseller pricing program for managing multiple clients from one platform.
Under the hood
Enterprise AI Infrastructure Without the Complexity
We handle the hard parts model selection, vector search, edge delivery and compliance so you don't have to.
AI Layer
Data Layer
Delivery Layer
Security Layer
Side by side
Why Businesses Choose RAGChatbot
14 capabilities compared across the three most common alternatives.
Build an AI Chatbot for Your Website in Minutes
Train your AI agent in minutes. Deploy to your site with one line of code. Watch deflection rates climb from day one.